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      • EU Regulation 261/2004
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  • Home
  • Your Rights
    • Delayed flight
    • Cancelled flight
    • Denied boarding
    • Missed connecting flight
    • EU Regulation 261/2004
    • Jet2 compensation
    • BA Compensation
    • EasyJet Compensation
    • KLM Compensation
    • Emirates Compensation
    • Aer Lingus Compensation
    • Ryanair Compensation
    • Wizzair compensation
  • More
    • About us
    • Protect your flights
    • Contact Us
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Your Flight Rights under EU Regulation 261/2004

Historical Background

EU Regulation 261/2004 was established to protect the rights of air passengers in the European Union. Enacted on February 11, 2004, this regulation was a reaction to the growing number of flight cancellations, delays, and denied boarding situations affecting travelers. It aimed to provide a clear framework for compensation and assistance for passengers, ensuring they are treated fairly in instances where their travel plans are disrupted. 

Objectives of the Regulation

The primary goal of EC 261/2004 is to establish comprehensive rights for passengers traveling by air within the European Union. The laws set forth by this regulation specify that passengers are entitled to compensation and assistance when:

  • Their flight is canceled.
  • Their flight is delayed by more than three hours upon arrival.
  • They are denied boarding against their will.

The regulation outlines the amount of compensation based on the distance of the flight, as well as the obligations airlines have to provide care, such as meals, refreshments, and accommodation when necessary. It aims to ensure that airlines remain accountable for their service, thereby enhancing the overall travel experience.

Scope of Application

Regulation EC 261/2004 applies to all passengers traveling:

  • From an airport located in an EU member state, regardless of the airline.
  • From an airport outside the EU to an airport in the EU if operated by an EU airline.

This means that the regulation covers flights operated by EU airlines and non-EU airlines alike, provided the journey originates from an EU country.

A EU Commission passenger rights poster.

The UK Version of EC261/2004

Following the UK's departure from the European Union, the country retained a version of EU Regulation 261/2004 through the European Union (Withdrawal) Act 2018. The retained regulation continues to apply similarly to the original EU framework. 

Continuation of Passenger Rights 261/2004

Following the UK's departure from the European Union, the country retained a version of EU Regulation 261/2004 through the European Union (Withdrawal) Act 2018. The retained regulation continues to apply similarly to the original EU framework. 

Post-Brexit Developments

While the UK has retained the regulation, it is essential for travelers to stay informed about any potential changes in legislation that might occur in the future. As of now, the same rights and obligations prevail, ensuring that passengers can still seek compensation and receive assistance during flight disruptions in the UK.


Travelers are strongly encouraged to know their rights under this regulation to ensure they can advocate for themselves effectively when faced with disruptions in their travel plans.

Experiencing any issues with one of the below airlines?

Jet2

Ryanair

Ryanair

Read more.

Ryanair

Ryanair

Ryanair

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WizzAir

Ryanair

WizzAir

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EasyJet

British Airways

WizzAir

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British Airways

British Airways

British Airways

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Emirates

British Airways

British Airways

Read more.

KLM

Aer Lingus

Aer Lingus

Read more.

Aer Lingus

Aer Lingus

Aer Lingus

Read more.

  • Delayed flight
  • Cancelled flight
  • Denied boarding
  • Missed connecting flight
  • EU Regulation 261/2004
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